Reliable WordPress maintenance that has your back

Get in touch with us via chat, the form, or directly by email to info@weiter.ch — the more acute the case, the more sense it makes to use the emergency route with the phone number in the chat window. We first check what's causing it: server, hosting, a failed update or unauthorized third-party access are all possible and need different steps. For existing maintenance clients, we usually fall back on a current backup if a quick root-cause fix isn't enough. Without ongoing maintenance, we first need to clarify access to hosting and backups before we can do anything.

Yes, that's part of ongoing maintenance: after every update we specifically check whether core functions such as forms still work, and fix it if something conflicts. Conflicts like this between plugin, theme and WordPress core are one of the most common reasons for a maintenance contract in the first place. Get in touch as soon as you notice something has stopped working — a form that stops sending is often only noticed once enquiries start to go missing. Without ongoing maintenance we also take this on as a one-off, see "One-off problem solving" on the pricing page.

This happens often and in most cases can be restored using a backup or a targeted fix. Write to us with what was last changed — the more precise, the faster we find the cause; there's no telling-off or questioning of how it happened. Whether and how far the previous state can be recovered depends on when the last backup was made and what's happened since. Get in touch as soon as possible rather than waiting — the longer a mishap is left, the more work the fix often becomes.

This is usually a display error where an update conflicts with the theme or page builder in use, and we fix it as part of maintenance. Errors like this often only affect certain areas or devices, so we specifically check desktop and mobile, not just the homepage. Let us know which device and which page it appears on — that narrows the search considerably. For existing maintenance clients, the manual check after every update is already part of the service, though individual cases are occasionally missed.

A PHP update can genuinely cause an outdated website to stall if old plugins or an old theme can't handle the new version — that's why we don't do it without checking first. Before a PHP update we test which components are affected and take a backup beforehand, so the previous state can be restored if needed. If conflicts are foreseeable, we raise this beforehand rather than simply switching over. PHP that's too old is itself a security risk at the same time — postponing the update therefore doesn't solve the problem, it only delays it.

Prices are on our "Options + Prices" page — a blanket figure here would either be too low or, to be on the safe side, pitched too high. What a website actually costs depends on how it's built: whether it was made with a website builder, a standard theme or developed individually, how many extensions it has, whether it's multilingual or includes a shop, what condition it's in, where it's hosted and how deep the requested check should go. The sensible next step is therefore the security check: we take a concrete look at your website, and after that there's a figure that actually holds up.

Yes, that's one of the most common ways people start working with us. The first step is the security check: a one-off review of the existing condition before we take over maintenance — that way both sides know what they're getting into, instead of blindly taking on an unknown website. Websites built by others vary a lot in build quality and condition, which also affects the cost of maintenance, see "What does maintenance cost?". Whose access credentials and licenses are involved is clarified before the takeover.

Yes, we offer technical and organic SEO as an add-on to ongoing maintenance. That includes, among other things, optimization for search engines and for GoogleMyBusiness. A well-maintained, fast website is itself already an SEO factor — load time and availability feed into the ranking. Details and which package fits best are clarified in a personal conversation.